Ben Halls
Published 16/06/2025 08:06

Stake Customer Support Review in India

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Stake is one of the largest sports betting sites in the world and is already used by players across India for online gambling. No matter how good or how popular a site is, sometimes things can go wrong. If that happens to you, then this Stake customer support guide will tell you everything you need to know about how to get the issue fixed.

Overview

License:
8048/JAZ
Company:
Medium Rare N.V.
Apps:
android_white 2
ios_white
Payment:
Tron Tron
Bitcoin Bitcoin
Google Pay Google Pay
Litecoin Litecoin
Dogecoin Dogecoin
Apple Pay Apple Pay
Samsung Pay Samsung Pay
Ethereum Ethereum
Mastercard Mastercard
UPI UPI
Credit Card Credit Card
Ripple Ripple
Pix Pix
EOS EOS
Debit Card Debit Card
Dogecoin, Apple Pay, Samsung Pay, Ethereum, Mastercard, UPI, Credit Card, Ripple, Pix, EOS, Debit Card
+12

Stake Support Overview

There are several Stake support options available, and generally speaking, it offers a good selection of ways to help compared to other betting sites. However, it’s worth noting that there is no Stake India customer care number for India.

🖥️ Stake Customer Care Options Live chat, FAQ section, and email
🕰️ Stake Support Hours 24/7 for chat
🗣️ Spoken Languages English

How to Contact Stake Customer Care in India

There are two main ways to fix any issues that may arise when using Skate. The first, and easiest, is to check the great in-depth Help Centre. You can find a link at the bottom of the Stake homepage, and it contains fantastic articles to give you all the basic information and troubleshooting guidance you’d need.

If your problem needs help from a customer support agent, though, then here are the different ways you can contact Stake customer support in India. 

Type of Service Availability Details
Email Yes support@stake.com
Feedback Form No n/a
Phone Number No n/a
Online Chat Yes This is the primary way to contact Stake support, and is launched via the Live Support link.
WhatsApp No n/a

Stake Live Chat

The easiest way to contact the Stake customer support team is by using the live chat function. This is the method that Stake itself prefers players use, and it encourages punters who need help from a support agent to reach out via live chat initially.

You can access the live chat by clicking the ‘Live Support’ link that’s both at the bottom of the page and in the main left-hand navigation menu. The best thing about contacting Stake this way is that there is 24/7 support from real humans, as Stake proudly don’t use AI or bots to help customers with any issues.

image live chat stake

No Stake Customer Support Number in India

There is no Stake customer service number available, and phone support is not offered. Rather than trying to contact the company by using a Stake customer care number (because it doesn’t exist), we highly recommend using the live chat function instead.

This is the preferred method for players who have encountered issues to contact Stake.  It’s a shame that there is no 24/7 Stake customer support phone number available, but the live text chat is still a great option.

How to Contact Stake on WhatsApp

There is currently no reliable option to contact Stake on WhatsApp. Although many top Indian sports betting sites use WhatsApp, Stake appears to be content with sticking to their live chat and email contact options.

If you need to use a phone for support, the best option is to use the live text chat function available on the site and the app. This is Stake’s primary customer support avenue, and you should be able to resolve any issues quickly using it.

Contacting Stake on Telegram

Although some Stake brands do appear to have a presence on Telegram, there also appear to be imposters pretending to be Stake on the service. It’s best not to use or disclose any details about the service, and to treat it as a promotional outlet for Stake rather than a place to obtain customer care.

There are plenty of other ways to contact Stake using your mobile, though. You can use the live text chat on both the app and website for support, or access the Help Centre and use the information there to troubleshoot problems yourself.

Stake Support Email

Sometimes it’s easier to email a betting site for support, especially if you have a complex issue or need to attach supporting documents. In these instances, contacting Stake by email may be your best option.

The customer care email address is support@stake.com. The response time is not as quick as via live chat, but Stake promises to respond within 24 hours.

No Feedback Form

There is no feedback form available at Stake, and if you want to get in touch in writing, it’s best to send an email. As mentioned earlier, you can contact Stake at support@stake.com, and the company aims to respond within 24 hours.

Where to Find the Stake Contact Button

Stake encourages any players who need help from a support agent to use the live text chat function on the site and app. As a result of this, it’s easy to find the buttons that will connect you to the service and start getting your problems fixed.

The easiest contact button to find is on the left-hand side of your screen in the main navigation menu. Here, there’s a large ‘Live Support’ option with a headset icon. You can also navigate to the bottom of the page and find another ‘Live Support’ link in the ‘Support’ column.

Social Media Accounts

Stake has a significant global social media presence, both with its main brand and those operating in different countries. Unfortunately, there are people who try to impersonate Stake on social media, so it’s best to only follow accounts linked from the main Stake website.

The social media accounts directly linked from Stake.com are:

  • facebook.com/StakeCasino
  • x.com/Stake
  • instagram.com/Stake

The Trustpilot Reputation of Stake

Stake holds a remarkably high 3.7 rating at Trustpilot from over 10,000 reviews. However, online betting site review scores always need to be looked at somewhat critically.

Most of the negative reviews are from players who are unhappy with their playing outcomes or who haven’t been able to complete the wagering requirements needed to unlock bonuses. Most positive reviews are also somewhat suspect, as they’re short and are usually the only review the profile has left on Trustpilot.

The teams that run Stake support in India and around the world do engage with every review, though, and try to offer explanations to unhappy players. The fact that a brand is engaging in this way is always a good sign.

  • Overall reputation: 7
  • Average rating: 7
  • Response rate: Very high
  • Problem-solving rate: n/a
  • Main complaints: Unfair games with rigged results, withdrawals not processed, and bonuses not credited.

Solutions to the Most Common Stake Problems

Some common problems occur no matter where you play online. These include issues such as being unable to log in to your account or experiencing delayed withdrawals. While you can always contact customer support for help with these things, we’ve put together a quick guide on how to troubleshoot common issues.

Problem Cause Solution
Can’t log in to account Typo with login details Double-check that you have entered your email address and password correctly.
Withdrawal won’t process Player verification needed All betting sites need punters to complete Know Your Customer (KYC) checks from time to time. Check the Verification tab on your account, or contact customer support.
Can’t withdraw bonus Wagering requirement not met Some bonuses must be bet/played a certain number of times before they can be withdrawn as cash. You’ll be able to check your progress in your account.
Bonus funds disappeared Expiration Bonuses have an expiry date, which they must be used by. The most common cause of disappearing bonus funds is that they expired before the wagering requirements were met.
Withdrawal not showing in account Slow payment processor Even after Stake authorises your withdrawal, the payment processor make take some time to finalise the transaction. For example, a busy blockchain can delay crypto payments.

Submitting Complaints about Stake Support Agents

There is no formal process outlined for what to do if you’re unhappy with the support you get from a Stake customer service agent. However, that doesn’t mean that there’s nothing you can do if you feel like your issues haven’t been addressed.

You can always ask to escalate the matter to the next tier of support agent or a manager. This will hopefully put you in touch with someone who has more expertise and more authority to try to find you a solution.

You can also try reaching out via email to support@stake.com and voicing your concerns. Always be sure to include as much detail as you can, such as any relevant chat logs or screenshots you have.

Contact Stake Support for Help!

Stake is one of the biggest sports betting and online casino sites in the world, and has so many loyal players because it’s a trusted site where things rarely go wrong. However, if you ever run into any issues or simply have some questions you’d like answered, Stake support will be there for you.

The best way to reach out to the Stake support team is via live chat, which can be found both on the main left-hand navigation bar and at the bottom of the page. You can also contact them at support@stake.com or try searching the FAQs section to see if you can troubleshoot any issues yourself.

Stake Customer Support Frequently Asked Questions

Thank you for reading our overview of how to get in contact with Stake customer support. We’ve covered a lot of information, so here are a few frequently asked questions to give you all the key information in a summarised format.

How Do I Contact Stake Customer Care in India?

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The easiest way to contact Stake support is via the live chat function. You can access this both on the main left-hand navigation bar and via the link at the bottom of the page. You can also email the support team at support@stake.com.

Does Stake Have a Toll-Free Number?

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Unfortunately, there is no phone number to contact Stake support in India. Be wary of any numbers you find online, as they are usually from ‘mirror sites’ that are not directly connected to Stake. The best way to get in touch with Stake is via the live chat function.

What is Stake’s Email Address?

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You can contact Stake customer support by email at support@stake.com. This is a great way to get in touch if you have a complex issue or need to send supporting documents, such as screenshots.

What is the Stake Customer Care WhatsApp Number in India?

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There is no Stake support on phone services such as WhatsApp or Telegram in India. Be very wary of any numbers that claim to be able to help you on these services, as they’re often from ‘mirror sites’ and are not directly connected to Stake itself.

Where Can I Find the Stake FAQ Page?

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There is a good Frequently Asked Questions page on Stake. You can find it by navigating to the bottom of the page and clicking on ‘Help Centre’. From there, you can find articles that will give you a decent amount of basic information you can use to troubleshoot issues yourself.