Parimatch Customer Care Review in India

Customer Care Overview for Parimatch

Parimatch offers one of the widest choices for ways to contact customer care that you’ll find anywhere. While most top sites for betting in India are happy to offer live chat and email, with perhaps a single social media site added in as well, Parimatch offers every contact method available.

Check out the table below to see how you can get in touch with Parimatch customer care.

How to Contact Parimatch Customer Care in India

It’s rare that things go so wrong at Parimatch that you’ll need to contact customer support. However, if something does happen, here is an in-depth breakdown of how to contact the Parimatch support team and start resolving the issue.

Parimatch Live Chat

The most efficient way to get in touch with the Parimatch customer care team is via the live chat function. This gives you the convenience of messaging on a phone or PC, with the speed of speaking to an agent to help solve your problems in real-time.

It’s easiest to contact the support team after you’ve used your Parimatch login to sign in to the site. However, if you’re having problems signing in, then you can contact them directly. Please ensure you have your full name and email address readily available so they can assist you.

For whatever the reason that you need to get in touch with Parimatch online chat, you can do so by finding the “Have Questions?” button in the bottom right of the website. Clicking on this will launch the service and set you on your way to having your problems resolved.

Parimatch Customer Care Number in India

You can call the Parimatch customer care number about any issue, big or small, at +447059761859. This is a pleasant change from other top betting sites in India, which often reserve phone support for only the most severe and complex player problems.

The only thing that Parimatch asks for offering this great phone support is that you have all of your player details, along with a detailed overview of the problem you’re experiencing, ready for when you call. This way, the customer care agent can deal with the issue most efficiently.

In the unlikely event you are ever unhappy with the support you receive at Parimatch, you can also use phone support to open a complaint. Again, please have all of your account details and an overview of the situation prepared before you call.

How to Contact Parimatch on WhatsApp

The Parimatch WhatsApp number is the same as the one you can call to get phone support. To use it for WhatsApp messaging, simply search for the number and add it to your contacts. You can then securely message the customer care team.

WhatsApp is a great platform for customer support because of the encryption and security features built into the app itself. It’s important to type the number carefully to ensure you message the correct account, though, and only ever reply to the official, verified Parimatch account.

Contacting Parimatch on Telegram

WhatsApp isn’t the only encrypted messaging service you can use to contact Parimatch, as there is also Parimatch Telegram support available. The process here is the same: simply search for the number and add it to your contacts. You’ll then be able to get support via Telegram.

Make sure to enter the number correctly, and only ever message the official, verified Parimatch account. If anything ever feels dodgy, then don’t hesitate to end the conversation and contact Parimatch via another customer service route, such as phone or live text chat on the official website.

Parimatch Support Email

The email option for Parimatch customer support (support@parimatch.pro.in) is perfect for sending through any documents that will help show or resolve the issues you’re having. This means you should use the Parimatch email for ID document scans, screenshots, video captures, and any other attachments that will help resolve your issue.

You can also use email to send through detailed descriptions of any complex problems, as this will give the support and technical teams the time to sit down and properly analyse the problems. For whatever reason you need to email, you can do it via your normal email provider.

Feedback Form

The feedback form at Parimatch functions similarly to an email, allowing you to compose detailed messages to the customer care team. This is a fantastic way to get in touch about complex issues, as it allows you to explain what’s wrong in plenty of detail and gives the care team time to analyse the problem and respond.

There are two slight drawbacks to using the feedback form, though. The first is that you may not be able to attach any of the supporting documentation needed to help detail a more complex issue. The second is that you need to be logged in to Parimatch to use it, so you can’t utilise it for login issues.

Where to Find the Parimatch Contact Button

There are two main ways to find the support options, whether you’ve used your Parimatch betting login or not. The first is at the bottom right-hand side of the webpage, where you’ll find a “Have Questions?” button that launches the live chat.

You can find further details on all the other ways you can contact the Parimatch customer care team by scrolling to the bottom of the page and clicking on “Support.” This will provide you with a comprehensive overview of all the ways you can reach out, including the relevant email addresses and phone numbers to contact.

Social Media Accounts

Parimatch are active on social media, both as a way to offer support and to promote the great action that’s available at the site. It’s essential to only ever trust social media accounts directly linked from the Parimatch homepage, and to never give out personal details publicly or to accounts that aren’t verified as Parimatch.

The Parimatch social media accounts are:

• com/ParimatchIndiaOfficial
• com/Parimatch.India
• com/ParimatchIndia
• me/parimatchIND

The Trustpilot Reputation of Parimatch

Parimatch currently has a Trustpilot score of 2.9, based on over 2,200 reviews, which is on the lower end. This is mainly due to the fact that 68% of the reviews are one-star, driven by complaints about banking issues and bonus restrictions.

There are some positive five-star reviews for Parimatch. However, as these are all short reviews from accounts where this is the only review they’ve ever made, they’re not likely to be genuine.

Although it’s disappointing to see a site as reputable as Parimatch with such a low score, it is understandable. People overwhelmingly take to review sites like Trustpilot to complain, and players who have misunderstood their bonus terms, or are simply unhappy with losing outcomes, often flock there to ‘review bomb’ betting sites.

• Overall reputation: 2.9
• Average rating: 2.9
• Response rate: N/A (doesn’t respond)
• Problem-solving rate: N/A (doesn’t respond)
• Main complaints: Missing payments, slow withdrawals, rigged games

Solutions to the Most Common Parimatch Problems

The Parimatch support team are incredibly helpful, and will generally be able to fix any issues you’re having the first time you reach out to them. Some problems, however, are quite common and often easier and quicker to resolve on your own.

Here are some of the most common problems that players run into when using betting sites in India, and easy steps you can take to fix them.

Submitting Complaints about Parimatch Support Agents

The customer care team at Parimatch is generally excellent, with most issues being able to be resolved the first time you reach out for help. Very rarely, though, the level of support you get might not meet your expectations. For these instances, Parimatch has a complaint procedure in place.

The first thing you’ll need to do is explain your issue in as much detail as possible. This will include details such as when the issues first occurred and why you weren’t satisfied with the original outcome offered by Parimatch.

Once you’ve collected these details, it’s time to raise your complaint. Parimatch requests that all complaints be made over the phone, so you’ll need to call the number and speak with a support agent to initiate the complaint procedure formally.

Contact Parimatch Support for Help!

One of the reasons Parimatch is such a popular sports betting site is that, in addition to offering a great range of cricket, other sports, and casino action, it prioritises its players. This starts with a great customer care team.

You can contact Parimatch using a variety of methods, including phone, email, a feedback form, live text chat, WhatsApp, and Telegram. This means that you’ll most likely be able to use your preferred way of communicating to solve any issues you’re having on this great site.