10CRIC Customer Care Review in India

Customer Care Overview for 10CRIC

As 10CRIC is one of the top sites for betting in India, it has a great selection of customer support options available. This includes a great live chat box, which should be your go-to for any issues, even if you’ve forgotten your 10CRIC login, along with a comprehensive FAQ section. There’s also phone and email support for more complex queries.

How to Contact 10CRIC Customer Care in India

There are several different ways to contact 10CRIC for support, all of which we’ll detail here. It’s essential to use the contact method that best suits the issue you’re experiencing. For example, having a problem with your 10CRIC login in India can probably be solved via live text, and doesn’t need a call to the 10CRIC customer care number in India. 

10CRIC Live Chat

While there are a good number of customer support options available at 10CRIC, the most popular by far is the live text chat. This is the way that 10CRIC itself would prefer you contact them to report any problems, so they’ve understandably put a lot of effort into it.

You’ll be able to find the live text chat button at the bottom left of the screen. It’s the floating purple button with a speech bubble in it. Even if you’re having issues with your 10CRIC.com live login or even with registration, it should still respond and let you get help.

The live chat responses at 10CRIC are fast and helpful. Be sure to give as much detail of any issue as you can, and give your support agent enough time to properly analyse your setbacks and provide a constructive response.

10CRIC Customer Care Number in India

The phone support at 10CRIC is typically reserved for only the most serious of issues and complaints. If you are having a minor issue, it’s always best to try the live chat support or check the FAQ section to see if there are resources available to troubleshoot the problem yourself.

If, unfortunately, you experience a serious enough issue at 10CRIC that requires phone support, you can reach them at +913371279179. There are no set office hours for phone assistance, but it would be a reasonable assumption that it is only available during standard working hours.

All you need to do to access phone support is call the number and follow any instructions to ensure you’re connected to the correct department. After that, you’ll be able to speak to a support agent who can help you fix any issues you’re experiencing.

How to Contact 10CRIC on WhatsApp

There is, unfortunately, no WhatsApp support at 10CRIC. While this is a popular customer service at some of the other leading sports betting sites in India, 10CRIC is yet to adopt it into its family of customer support methods.

This also means you should be cautious if you’re approached via WhatsApp about your 10CRIC account. Without an official WhatsApp channel, bad actors may be using the platform to try to gain unauthorised access to your account.

Contacting 10CRIC on Telegram

There is an official Telegram channel for 10CRIC, which you can find by going to t.me/tencric or searching on Telegram for 10CRIC. However, this isn’t designed to be a customer support service channel, and instead is a way for the site to keep players updated with the upcoming cricket action that’s available to bet on.

Rather than try to contact 10CRIC for customer support via Telegram, it’s best to use the live text chat function on the website. Alternatively, you can email them, or if you have a serious issue, then contact the phone support.

10CRIC Support Email

You can contact 10CRIC customer support via email at support@10cric.com. This is a great way to get in touch if you’re having a complex issue that needs detailed explanation, or if you need to attach supporting documents like screenshots to show what’s wrong.

Although this is a slower method of communication with the 10CRIC customer support team compared to live text chat or over the phone, it allows for a much higher level of detail. Responses typically arrive within 24 hours, too, meaning you won’t be waiting too long for a solution.

Feedback Form

There is no feedback form available to fill out at 10CRIC. This isn’t a big deal, though, as there are plenty of ways to get in touch with the 10CRIC customer support team.

You should use the live text chat for most issues, as the knowledgeable agents will be able to solve most problems quickly. To report more detailed problems, you can also try emailing support@10cric.com, while complaints and other serious issues should be reported via phone.

Where to Find the 10CRIC Contact Button

The main customer support method at 10CRIC is live chat support. You can easily find this by looking in the bottom left corner of your screen, where there is a floating purple circle with a speech bubble in it. You can click this, whether your 10CRIC betting login is working or not, and get assistance 24/7.

You can also scroll right down to the bottom of the page and click on the “24/7 Support” and “Contact Us” links. They’re to the left of the bottom columns, in the “General Info” section, and both will show you the different ways to contact 10CRIC.

Social Media Accounts

There are official 10CRIC accounts on most of the leading social media networks. Although you can trust these accounts, which are all linked on the main 10CRIC homepage, remember that they are mainly there to promote the site rather than provide customer support.

Never disclose details related to your 10CRIC account on social media, and always contact 10CRIC directly via the established methods on the website and app.

The official 10CRIC social media accounts are:

• com/10cric_official
• me/tencric
• com/10cric
• com/10cric.india.official

The Trustpilot Reputation of 10CRIC

10CRIC has an average rating on Trustpilot of 3.2 from over 800 reviews. This is not particularly high, with a large proportion of customers upset about withdrawals not being processed correctly. There are numerous five-star reviews; however, these seem to all be made by the same small group of VIP players.

It’s important to treat any user reviews of gambling sites with some scepticism. Players who are unhappy with their betting outcomes, have misunderstood bonus conditions, or failed to undergo a KYC check often take to these sections to express their discontent over issues that are not under 10CRIC’s control.

• Overall reputation: 2
• Average rating: 2
• Response rate: 10CRIC do not respond to reviews
• Problem-solving rate: N/A
• Main complaints: Withdrawals being withheld, deposits not being processed, rigged games

Solutions to the Most Common 10CRIC Problems

The 10CRIC support team will always be on hand to help you with any problems, and you can reach out to them via live text chat, email or phone. There are some common problems that occur with sports betting sites, and our quick guide can help you solve them without needing to contact 10CRIC customer care.

Submitting Complaints about 10CRIC Support Agents

In the incredibly unlikely event that something goes seriously wrong when playing at 10CRIC, and you’re not able to get the help you need from one of the support agents, there is a process in place for complaints.

All complaints need to be submitted via email to support@10cric.com within one month of the issue occurring. For added security, you also must use the email address that 10CRIC has on file for you.

If you need to email 10CRIC to lodge a complaint, you’ll need to include your username, full name as given when you registered your account, a detailed description of the problem, and any specific times and dates that the issue occurred.

Contact 10CRIC Support for Help!

There are several reasons why 10CRIC is one of the leading sports betting sites in India, and its excellent customer support is one of them. You can even access functions like live text support before completing your 10CRIC sign-up and login, allowing you to get help with account creation if needed.

Between the live text chat function, detailed Help Centre, phone and email help, you’ve got all the tools you need to know that if something goes wrong when using 10CRIC, then you’ll be well-supported.