Fan engagement plan launched for 2025/26 campaign | OneFootball

Continuing to work closely with supporters, groups and the Fan Advisory Board (FAB), the plan highlights our approach to working with fans across all levels of the club, from senior leadership through to daily contact with fan-facing staff and the Supporter Services team.

During the 2025/26 campaign, we are committed to:

Our commitment to our community

Our place in the heart of our community is a great privilege, and we take our responsibilities seriously.

In addition to our important work alongside Newcastle United Foundation, which changes the lives of more than 65,000 people each year, we are continuing our longstanding support for a number of supporter and community initiatives.

This includes our hugely popular Memory Café at St. James' Park, which uses the power of Newcastle United and the club's incredible history to unite and support those with memory loss illnesses.

Our annual 'A Helping Hand at Christmas' campaign will also return. We will support thousands of people across colder winter months, making sure they have access to a warm, safe space, essential services and activities that bring the community closer during the festive period.

Find out more

Our FEP is part of our commitment to the Premier League's wider Fan Engagement Standard.

All of our activities for the coming season can be found here.