1 Point of contact
The contact and so-called responsible body for the legality of the processing of your personal data under data protection laws is
Greifswalder Str. 212
Should you have any questions relating to data protection, you can get in touch with our company’s data protection officer at any time. The data protection officer can be contacted at the postal address above, as well as by email at firstname.lastname@example.org. The data protection officer is also available should you have any queries concerning the transfer of data to third countries and can provide copies or guarantees in the form of standard data protection clauses. Should you have any general concerns or queries, you can also contact Onefootball by email at email@example.com.
2 Area of applicability
3 Processing of personal data
Personal data is processed, if you simply access our website (information related use) and if you enter data or click on buttons (use with interaction).
Personal data is information relating to factual or personal relationships of a defined or definable natural person. Above all, this includes information which allows your identity to be traced, for example name, address or email address or also favourite team.
Statistical data, which we gather during a visit to our apps for example and which cannot be connected to you, does not come under the definition of personal data.
3.1 Information related use
In case of simple information related use of the website, i.e. if you have not logged in and do not transfer other information to us, we do not gather any personal data, with the exception of the data which your browser transfers in order to allow you to visit the websites. These include:
Date and time of the access
Time zone difference to GMT
Content of the request (concrete page)
Access status / HTTP status code
Respective data quantity transferred
Website from which the request originates
Operating system and its interface
Language and version of the browser
The IP addresses are deleted after the end of the use or are anonymised after a maximum of seven days. In case of anonymisation, the IP addresses are altered in such a way that the individual information concerning personal or factual circumstances can no longer be assigned to a person or only with a disproportionately high degree of expense in terms of time, costs and manpower. The data in so-called log files is evaluated by us in anonymised form in order to continually improve our apps and make them more user friendly, as well as in order to find and correct errors more quickly. In addition, this is used in order to manage server capacities, in order to be able to make corresponding data volumes available, when required.
The data processing is necessary so that you can find out about the content of Onefootball. The legal basis is Article 6 Paragraph 1 f) GDPR, based on the legitimate interest of Onefootball in informing users of our content. The processing of the named data is necessary in order to provide the content. Otherwise, it is not possible for you to use the website as requested.
3.2 Use with interaction
In contrast to our apps, there is not much scope for interaction on our websites. You can currently participate primarily in surveys. The data is only saved by using cookies (see number 6 below), is not assigned to your person and is deleted once the survey is removed from the respective website (which can differ depending on the survey).
3.3 Processing when using the feedback/report content option
If you chose to give us feedback using the relevant features in the apps or website, we will use Surveymonkey to process the information (SurveyMonkey Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland). SurveyMonkey enables us to learn more about your enquiry and direct you to relevant articles in our FAQs. If there is yet to be a relevant answer listed then Surveymonkey allows us to categorise your enquiry, helping us process it more quickly. Surveymonkey will process your email address, country, device language, app version, OS version, device ID, device name, IP address, and the information you enter in the comments.
If you use the feedback option/”Report Content” feature on the website, only your email address, IP address and the information you provided will be processed. The information you provide (excluding your IP address) will be processed using “Zapier” (Zapier Inc., 548 Market St. 62411, San Francisco, CA 94104-5401), and be transferred to our service provider Zendesk (an offer from Zendesk Inc., 1019 Market St, San Francisco, CA 94103, USA). If you use the “Report Content” feature, there will be no transfer of your data to Zendesk, only Surveymonkey and Zapier have access to your data. Also, should you contact us by email your email address will only be processed by Zendesk.
In the event that personal information is transferred to the United States, Surveymonkey, Zendesk and Zapier have agreed to comply with the EU-US Privacy Shield. With Zapier and Surveymonkey, we have also agreed so-called “standard contract clauses”. Zendesk is also one of the few software providers in the world that introduced company-wide “Binding corporate rules”, that have been approved by the EU Commission, Article 47 GDPR. Further information on data protection can be found in the privacy statements of Zendesk, Zapier and Surveymonkey. All data collected will be deleted by Zendesk within 6 months. For Zapier and Surveymonkey we delete the data after one month.
The legal basis for the processing operations described above is Art. 6 Para. 1, f.) GDPR, based on our legitimate interest in improving our product and being accessible for our users.
4 Facebook Fanpages
We operate fanpages on Facebook to get in touch with our fans, to inform you about our content and to keep you up to date in general.
When you use our Facebook Fanpages, your data is processed. Besides data processing that takes place when you comment on our contributions or communicate with us, there is more data processing taking place on the fanpages: overviews and insights into the use of our Facebook pages are created (more information can be found here). The usage behaviour of fanpage users is evaluated in order to place advertisements inside and outside Facebook. Facebook Ireland Limited (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) and Onefootball GmbH are jointly responsible for this data processing (see Agreement on Joint Processing). Data processing by Facebook takes place at least partly outside the EU. Facebook has joined the Privacy Shield to ensure an adequate level of data protection.
Data processing for the purposes mentioned above is based on our legitimate interest in contacting and communicating with you as a user, as well as on our legitimate interest in financing our services with advertisements, Art. 6 lit f) GDPR.
With regard to your rights such as access, deletion, and correction, related to the collected data about your usage behaviour, we recommend that you contact Facebook directly because the processing takes place there.
5 Disclosure of personal data
In principle Onefootball does not pass your personal data on to third parties. The data gathered by us is only passed on to third parties, if this is necessary to provide the technical functionality of the websites or another legal basis for the disclosure of data exists. Personal data may only be used by our service providers in order to fulfil their tasks. These were carefully selected by us and engaged in writing. They are subject to our instructions and are regularly monitored by us. Other use of the information is not permitted and is not carried out by any of the service providers used by us.
Cookies are small files which are saved on your data carrier and which save certain settings and data for the exchange with our system via your browser. Cookies cannot start any programmes or transfer viruses to your computer. The purpose of cookies is to make the Internet service more user friendly and effective overall.
As a rule, there are two types of cookies, so-called session cookies which are deleted once you close your browser (= end of the session) and temporary/permanent cookies, which are saved on your data carrier for a longer period of time or permanently. This saving helps us design our website and makes the use of it easier for you, as certain information is saved which means you do not need to constantly repeat the process (for example, saving the language in which the websites were viewed). Analysis procedures are also based on cookies (see Number 7 Analysis).
You can delete the cookies in the security settings of your browser at any time and configure your browser setting to your wishes (for example, the acceptance of third party cookies or the rejection of all cookies). As a rule, you will be informed how to reject new cookies and delete existing cookies in the menu list of your web browser via the help function. However, we wish to point out that in such a case, you may not be able to use all functions of our websites.
In order to improve our websites, we use various technologies to analyse the usage behaviour and to evaluate the associated data. This procedure takes anonymously or on the basis of pseudonyms. Below, we wish to explain these technologies and the providers used for this purpose in more detail.
Google will use the information generated by the cookies in order to evaluate your use of the website, to compile reports concerning the website activities for the website operator and to provide additional services connected to the use of the website and the use of the Internet.
As shown above, you can configure your browser in such a way that it rejects cookies or you can prevent the recording and processing by Google of the data generated by the cookies which relates to your use of this website (including the IP address) by downloading and installing the browser plug-in.
As an alternative to the browser add on or within browsers on mobile devices, you can set an opt out cookie in order to prevent recording by Google Analytics within this website in the future (the opt out function only works in the browser and only for this domain). Should you delete your cookies in this browser, you need to click this link again. Click the following button for this purpose:
The purpose and scope of the data gathering by Google, as well as the further processing and use of your data there and your rights and settings options for the protection of your private sphere in this respect can be found in the data privacy and security notices of Google.
8 Inclusion of videos
We have included videos in our websites which are saved with YouTube and which can be played directly from our websites. YouTube is a group company of Google and a multimedia service of YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
By means of the visit to our websites, YouTube is informed that you have accessed the corresponding sub-page of our websites. This takes place regardless of whether you are logged into YouTube or not. Should you be logged in to YouTube, your data is however assigned directly to your account. Should you not wish for this to take place, you need to log out before viewing the video.
YouTube saves your data as usage profiles and uses these for the purposes of advertising, market research and designing its website in line with customer requirements. Such an evaluation takes place even for users who are not logged in. As shown above, you can configure your browser in such a way that it rejects cookies or you can prevent the recording and processing by Google of the data generated by the cookies which relates to your use of this website by deactivating the “Personalised advertising on the web” button in the Google advertising settings. In this case, Google will only continue to display general advertising which was not selected on the basis of the information relating to you which was recorded.
In cases where personal data is transferred to the USA, Google has undertaken to comply with the EU-US Privacy Shield. The legal basis is Article 6 Paragraph 1 f) GDPR, based on the legitimate interest of Onefootball in providing video and picture contents.
9 Your rights
Finally, you have the right to complain to the competent supervisory authority for data protection, should you be of the opinion that the processing of personal data relating to you breaches data protection laws. You can claim this right by contacting a supervisory authority in the member state of your place of residence, place of employment or the location of the alleged breach. In Berlin, Germany, the competent authority is: Data protection and information freedom officer of Berlin (Berliner Beauftragte für Datenschutz und Informationsfreiheit), Friedrichstr. 219, 10969 Berlin.
As of: September 2018